Alerts
Hear about trouble on live payments without watching the console. Each alert fires at most once an hour, as an alert.triggered webhook to your live endpoints and an email to this account's owners and admins (when the platform has email set up).
| Alert when | Value | Window |
|---|---|---|
| Success rate below | % | minutes |
| A UPI payment waiting longer than | minutes | |
| A refund above | ₹ | |
| Risk blocks more than | count in the window | minutes |
| Gateway errors more than | count in the window | minutes |
Send by webhook and email, webhook only or email only. The list shows each alert and when it last fired; Recent alerts shows the messages sent.
The webhook's data has kind, threshold, window_minutes and a readable message.
Scripts: GET/POST /api/tenant/alerts, DELETE /api/tenant/alerts/{id}.